The Quality and Coverage of Family Planning Services in Uttar Pradesh: Client Perspectives
Uttar Pradesh,
India
Publisher
Population Council
1999
English
p.49-69.
Abstract
Experts are increasingly emphasizing the need to assess the quality of family planning services from the users' perspective. It has therefore become necessary to define the concept of quality and identify measurable indicators (Bruce 1990). The conceptual framework proposed by Bruce and Jain (1991) has stimulated worldwide interest in research on the quality of services provided by various cadres of health and family planning providers.